Version in force as of October 6, 2026.
These terms of sale (the “Terms”) apply to every order placed on boostageonline.com. They form a whole with the Software license agreement, the Refund policy and the Subscription and renewal terms; for its subject, each of these documents details the Terms. The applicable version is the one in force on the day of the order.
1. The seller
BOOSTAGE ONLINE — Établissement Salomon Santos KOFFI
Zopah Palmeraie, Abomey-Calavi, Bénin
Aïdjèdo (Aie Vive), Cotonou, Bénin
Trade register (RCCM): RB/ABC/25 A 130695 · Tax ID (IFU): 0202539263212
Phone: +229 01 21 33 58 10 · Email: contact@boostageonline.com
2. Definitions
- Customer: the person placing the order. The Customer is a Consumer when acting for purposes outside their trade or profession, and a Business otherwise (company, agency, freelancer, association, public body).
- Software: WordPress plugin or theme, WooCommerce extension, template, application or any other digital content delivered by download.
- License: the right to use Software, with updates and support, for a term and a number of sites set by the plan purchased.
- License key: the personal code that activates the License on a site.
- Services: installation, support, custom development, training and related work.
3. Ordering
The Customer chooses the Software and its plan (1 site, 5 sites or unlimited sites), checks the summary, accepts these documents, ticks the immediate-access box (section 8) and pays. The contract is formed when payment is confirmed, which is notified by email.
The Customer provides accurate information and opens a single account, and is responsible for keeping their credentials confidential and for everything done from their account. We may refuse or cancel an order in case of fraud or reasonable suspicion of fraud (disputed or third-party payment method, inconsistent identity, multiple accounts, previous breach of our terms); any amount collected is then refunded and no License is issued.
4. Prices
Prices are shown in CFA francs (XOF), including Benin taxes where applicable. The applicable price is the one displayed when the order is placed; a later price change has no effect on an order already paid. Bank, currency-exchange or operator fees specific to the Customer’s payment method, and any duties or taxes due in the Customer’s country, are borne by the Customer unless mandatory law provides otherwise. An amount shown in another currency, in particular the euro equivalent calculated at the fixed parity of the CFA franc, is for information only: payment is always made in CFA francs.
No VAT is charged on top of the displayed price. Should a tax become due in the Customer’s country, it would be shown before payment.
Promotional codes are personal, usable once per Customer and not cumulative unless stated otherwise. A discount obtained by circumvention (multiple accounts, misused code, resale) may be cancelled and the difference claimed.
5. Payment and invoice
Payment is made online by Mobile Money, bank card or bank transfer, through licensed payment providers; we never have access to your card or Mobile Money account details. The order is processed as soon as payment is confirmed (when the funds are received for a transfer). A certified invoice (e-MECeF, Benin tax authority) is issued for every paid order and made available by email and in your account.
6. Delivery
Files can be downloaded immediately after payment from My account › Downloads; the License key is sent by email and is listed in My account › Licenses. Download links are personal; their number of uses and lifetime may be limited. While the License is valid, the latest version remains downloadable from your account.
Before buying, the Customer checks the requirements stated on the product page (WordPress, WooCommerce and PHP versions, account with a third-party provider, hosting that allows outgoing connections to boostageonline.com…). An environment that does not meet them is not a defect of the Software.
7. License
Software is not sold: its use is licensed under the Software license agreement. The License lasts one year from the issue of the key, for the number of sites of the plan. It is never renewed or charged automatically: the Customer renews if they wish, under the Subscription and renewal terms. After expiry, licensed features remain active during a 14-day grace period, without updates, support or downloads, then pause until renewal; the site’s settings and data are kept.
8. Right of withdrawal
Businesses: no right of withdrawal applies.
Consumers: where the law of the Consumer’s country of residence grants a right of withdrawal for digital content bought at a distance (14 days in the European Union, for example), that right ends as soon as supply has begun with the Consumer’s prior express consent and acknowledgement that the right is thereby lost. At checkout, the Customer ticks the box: “I request immediate access to the files and my license key (or the immediate start of the service ordered), and I acknowledge that I lose my right of withdrawal as soon as they are made available or the service is fully performed.” The order cannot be placed without this box, and the order confirmation email restates this consent. Updates and support are part of the License so supplied and are not a separate service. A Consumer who wishes to keep the right of withdrawal should therefore not place the order; we gladly answer every question before purchase.
Services: for a Service ordered by a Consumer, any right of withdrawal ends once the Service has been fully performed at the Consumer’s express request; if the Consumer asks for performance to begin during the withdrawal period and then withdraws, they pay for the part already performed.
9. Guarantees
We guarantee that the Software works as described on its product page, in an environment that meets the requirements. For 14 days after the order, the Refund policy provides a full refund if a confirmed defect is not fixed. These commitments are in addition to, and in no way limit, the mandatory legal guarantees that Consumers enjoy in their country (in the European Union, the legal guarantee of conformity of digital content). We do not guarantee that Software meets a particular need that is not described on its product page.
10. Support, updates and installation
While the License is valid, its holder receives updates and technical support through the support center or by email, limited to the operation of the Software as described. Response times are indicative (usually within 1 business day). Support does not cover customisation, development, configuration of third-party services or troubleshooting other plugins.
Installation assistance, offered on request, covers one remote installation and initial configuration of the Software on one of the Customer’s sites that meets the requirements, to be requested during the first year of the License. The Customer provides temporary administrator access and backs up the site beforehand. Any other work (additional sites, migration, customisation) is quoted separately.
11. Prohibited uses
In particular, it is prohibited to share, publish or resell a License key or access to one’s account; to pass off a production site as a development site; to bypass or falsify the license check in order to obtain our updates, downloads or support; to distribute our files presented as an official version; or to use several accounts or third-party payment methods to get around our limits. Details are in the Software license agreement. In case of breach, the License may be suspended then revoked without refund, the account closed, and we reserve the right to take any appropriate action.
12. Payment disputes
Before disputing a payment with your bank or Mobile Money operator, write to us: most issues are solved within one business day. As soon as a dispute is opened, the Licenses of the order are suspended until it is closed. If the dispute is unfounded (Software delivered, downloaded or activated), we provide the payment provider with proof of delivery and acceptance (timestamps of the order, of the section 8 box, of downloads and activations); if the Customer nevertheless obtains the refund, the Licenses are permanently revoked and we may claim the sums and fees due.
13. Liability
Our Software is developed with professional care, but no software is free of errors in every environment. The Customer tests updates before applying them to a production site and keeps regular backups. We are not liable for indirect damage (loss of revenue, data or customers, business interruption), for failures of third-party services (hosting, payment providers, tax authority, operators), or for the Customer’s use of the Software with regard to the obligations of their own business. For a Business, our total liability is limited to the amount paid for the Software or Service concerned during the previous twelve months. These limits do not apply in case of gross negligence or wilful misconduct, nor to the rights that the law guarantees to Consumers on a mandatory basis.
14. Intellectual property
The Boostage Online trademark and logo, the site, the documentation and the visuals remain our property. The rights granted on Software are those described in the Software license agreement, which explains in particular how the GNU GPL free license applies to the code of WordPress plugins and themes.
15. Personal data
See the Privacy policy and the Cookie policy.
16. Force majeure
Neither party is liable for a delay or failure caused by an event beyond its reasonable control (general network or power outage, payment provider failure, administrative decision, disaster). Performance resumes as soon as the event ends.
17. Changes to the terms
We may update these documents; the version date appears at the top of each. An order remains governed by the version accepted when it was placed; a renewal is governed by the version in force on the day of renewal.
18. Governing law and disputes
These terms are governed by the laws of the Republic of Benin, including the OHADA Uniform Acts. A Consumer residing in another country keeps the protection of the mandatory provisions of the law of their country of residence. If a problem arises, first write to contact@boostageonline.com: we reply within 7 business days and seek an amicable solution. Failing agreement, disputes with a Business fall under the competent courts of Cotonou; a Consumer may also bring proceedings before the courts available under the law of their country.
